What are your credibility blind spots? Imagine driving down the highway at 60 miles per hour, and you're quickly approaching your exit and needing to change lanes. You signal, check your side mirror, and move over out of nowhere. You hear a loud horn and quickly...
How do you picture executive presence? You probably imagine someone who commands attention, someone who exudes confidence. I'll share a little secret. Confidence is a skill, not a feeling. The executive presence you're picturing doesn't come naturally. It takes...
I asked a group of sales executives to rank the importance of influence in their careers. On a scale from 1 to 10, 10 being the most important, they all responded with an 11. We all want the ability to influence others to act on what we have to say, yet rarely do we...
Your reputation precedes you. Do you know what yours says about you? We all have that friend who is chronically late. They know dinner starts at 6, but they show up at 6:30. No matter how much you try, it's hard to trust they'll arrive on time. The same goes for the...
Have you ever tried to carry on a conversation with someone staring at their iPhone? Did you trust they were listening to you? Of course not. We can't be certain our listeners hear us when we don't see their eyes. When listeners don't see our eyes, they can't trust...
The seven most dreaded words at the beginning of every meeting are, ‘Today we are here to talk about.' Follow that sentence with a long-winded monologue or death by PowerPoint, and you've got the makings for a miserable meeting. Instead of inviting your...
