When Feedback Hurts

Feedback can make us feel vulnerable, offended and defensive, yet it holds the key to our professional growth.

Feedback can make us feel vulnerable, offended and defensive, yet it holds the key to our professional growth.
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5 Leadership Secrets from CEOs

Over the past 12 years I’ve been blessed to mentor powerful leaders across a variety of industries. I’m not sure if they realize how much I have learned from them. One of the many pearls of wisdom they have shared is in answering, “What skills are critical to your...

4 Bad Habits That Will Jeopardize Your Influence

Lack of Follow-Through.Commit to the 24-hour rule. Respond to emails and phone messages within 24 hours. Even if you don’t have the answer or information requested, let the sender know you’re working on the action request. Follow through on your word. Don’t make...

Feedback or Fluff? 7 Feedback Wins

“We are not just our behavior. We are the person managing our behavior.” ~ Ken Blanchard, Ph.D. When was the last time you asked someone to give you feedback?  The response you received may have sounded something like, “Nice job. You did well.”  You’ve been told...

Lack Of Consistency = Lack Of Trust

An influential communicator is consistent with how they deliver a message as well as the words they speak during ALL situations Monday to Monday. We need to be consistent to be trusted. When you’re consistent through your words and actions, your reputation builds...

Four Actions You Can Take Today To Avoid Miscommunication

Miscommunication can cost an organization 25 percent to 40 percent of its annual budget.(Linchpin Learning Manchester Companies)  A business with 100 employees spends an average downtime of 17 hours a week clarifying communications, translating to an annual cost of...

Make Mistakes

“A person who never made a mistake never tried anything new.” – Albert Einstein This week, make mistakes. It’s OK to even fail. These learning points in our life simply mean that you have the courage to try something that others do not. If you’re not making...

6 Steps to Creating Visual Aids That Have Impact

When you Google “visual aids,” the definition is not “your notes.” Yet how many times have you observed in agony a PowerPoint deck that resembles a textbook? According to Carmine Gallo in his book, Talk Like Ted, The 9 Public-Speaking Secrets of the World’s Top...

Trust Your Competence

The majority of us get caught up in our own head, getting trapped in the negative talk that takes control of our conversations. “What if I don’t know what to say?” “What if I forget what to say?” “What if I say something wrong?” Overcome your “what ifs?” Trust your...

Words that Influence

Our words will either impact or distract our listeners from taking action on what we have to say. Having influence Monday to Monday requires more than simply showing up and having a conversation. The level of influence my team and I teach requires one to be...

What Does Your Response Time Say About You?

Three Steps for Following Through Even When You Don’t Have Time “I don’t have time to respond.” “We are in the midst of a demanding project.” “Your email message must have gotten trapped in my spam file.” Whatever your excuses are, others’ trust, confidence and...