The majority of us get caught up in our own head, getting trapped in the negative talk that takes control of our conversations. What if I don't know what to say, forget what to say or say something wrong? These questions destroy your competence before you even open...
An influence skill I continually coach clients on is how to use the pause. In an attempt to explain why they resist this technique, clients frequently use this excuse: “If I pause, it will take me too long to get to the point.” The opposite is true. The...
