Have you ever tried to carry on a conversation with someone staring at their iPhone? Did you trust they were listening to you? Of course not. We can't be certain our listeners hear us when we don't see their eyes. When listeners don't see our eyes, they can't trust...
Individuals come to us because they want to build and maintain a reputation that communicates trustworthiness, confidence, knowledge, and most importantly, influence. The majority wants a quick fix, but nothing in life that leads us to success is a quick fix. Being...