Your reputation precedes you. Do you know what yours says about you? We all have that friend who is chronically late. They know dinner starts at 6, but they show up at 6:30. No matter how much you try, it's hard to trust they'll arrive on time. The same goes for the...
Have you ever tried to carry on a conversation with someone staring at their iPhone? Did you trust they were listening to you? Of course not. We can't be certain our listeners hear us when we don't see their eyes. When listeners don't see our eyes, they can't trust...
The seven most dreaded words at the beginning of every meeting are, 'Today we are here to talk about.' Follow that sentence with a long-winded monologue or death by PowerPoint, and you've got the makings for a miserable meeting. Instead of inviting your listeners to...
